Welcome to Per Nefer Property Management System ("App", "System", "we", "us"). We are committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Information You Provide
- Account Information: Name, email, phone number, password
- Organization Information: Company name, address, business registration
- Property Data: Unit information, bookings, contracts
- Financial Data: Invoices, receipts, payments
Automatically Collected Information
- Device Information: Device type, operating system, device ID
- Usage Data: Pages visited, usage time, actions taken
- Network Information: IP address, browser type
2. How We Use Your Information
- Provide and improve our services
- Process bookings, contracts, and financial transactions
- Send important notifications about your account
- Respond to your inquiries and support requests
- Analyze system usage to improve performance
- Prevent fraud and ensure system security
3. Information Sharing
We do not sell your personal information. We may share your information only in these cases:
- With Your Consent: When you give us explicit permission
- Service Providers: Companies that help us deliver our services (e.g., cloud hosting)
- Legal Requirements: When necessary to comply with the law
4. Data Security
We implement strict security measures to protect your data:
- ✅ Data encryption in transit (TLS 1.3)
- ✅ Encrypted data storage (AES-256)
- ✅ Daily backups
- ✅ Two-factor authentication available
- ✅ 24/7 security monitoring
5. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Export your data in a readable format
- Objection: Refuse certain types of data processing
6. Data Retention
We retain your data as long as your account is active. After account closure:
- Financial data: 7 years (legal requirements)
- Contracts: 5 years after expiration
- Account data: 30 days then deleted
7. Cookies
We use cookies to:
- Remember your preferences (language, theme)
- Maintain your login session
- Analyze system usage
8. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect information from children.
9. Policy Changes
We may update this policy from time to time. We will notify you of any material changes via email or in-app notification.